Tour in The City Rome

Via Cavour, 256, 00184, Irma
Via Cavour, 256
00184, Irma
+393386672861

Orari di apertura

  • Domenica: 8:30-19h
  • Lunedì: 8:30-19h
  • Martedì: 8:30-19h
  • Mercoledì: 8:30-19h
  • Giovedì: 8:30-19h
  • Venerdì: 8:30-19h
  • Sabato: 8:30-19h

Roma visite guidate, Tour di gruppo e privati di Roma e dintorni, visite guidate a Roma, guide turistiche ufficiali, visite guidate e didattiche per bambini, adulti, eventi aziendali. Contattaci per prenotare la tua visita guidata a Roma. Tour a Roma, Tour Guidati di Roma, visite guidate a Roma e Vaticano con guide ufficiali della Provincia di Roma.
Cerca tra i nostri tour a Roma privati o di gruppo, Città del Vaticano, dei dintorni di Roma, troverai la visita guidata che soddisfa le tue esigenze. Le nostre visite guidate e tour a Roma sono adattate a tutte le esigenze sia per gruppi scolastici (Visite didattiche), per famiglie e gruppi incentive.

Il nostro commento da InfoAgenziaDiViaggi.it su Tour in The City Rome:

Tour in The City Rome offre tour privati e guidati incredibili per esplorare la storica città di Roma. I punti di forza della nostra azienda includono:

  • Guide esperte e locali: I nostri tour sono condotti da guide locali ben preparate e appassionate, che conoscono a menadito la storia e la cultura di Roma.
  • Accesso senza fila: Approfitta dei biglietti con priorità per saltare le lunghe code e accedere rapidamente ai monumenti iconici.
  • Itinerari personalizzati: Ci impegniamo per personalizzare il tuo tour in base alle tue esigenze e preferenze.
  • Comunicazione efficace: Spesso riceviamo feedback positivi riguardo alla puntualità e alla qualità delle informazioni fornite durante i tour.

Tuttavia, ci sono stati anche alcuni commenti costruzioni:

  • Problemi di comunicazione: Alcuni clienti hanno segnalato difficoltà nel contattare il servizio clienti, ricevendo risposte insoddisfacenti.
  • Mancanza di responsabilità in caso di errori: È stata segnalata una mancanza di responsabilità da parte del team in situazioni problematiche, il che ha generato frustrazione tra alcuni clienti.

Nonostante alcune critiche, molti viaggiatori raccomandano calorosamente Tour in The City per un'esperienza unica e ben organizzata a Roma.

Tratra.travel non può garantire che le aziende che compaiono nella directory siano agenzie di viaggio certificate o che dispongano delle licenze corrispondenti. La maggior parte delle aziende che compaiono nell'elenco sono agenzie di viaggio, ma compaiono anche altri tipi di aziende come tour operator, fornitori di tour guidati, ecc. Ti consigliamo di richiedere il numero di registrazione dell'Agenzia di Viaggi dell'attività che intendi frequentare.

Tour in The City Rome: Opinioni

4.2/5 (96 Opinioni)
James Smith 2 months ago

Esperienza fantastica: Last week’s private guided tour to Rome was simply enthralling! All kudos to Robert, our English-speaking trained local guide, who thoroughly customized our entire itinerary! With skip-the-line priority tickets, we avoided the lengthy queues and teeming crowds with faster access to magnificent Roman landmarks. We were fortunate to tickle our taste buds with appetizing local cuisines while tasting the rare Roman wines! We strongly recommend Tour in the City for fellow travelers!

bizzy bee 3 months ago

Esperienza negativa: My one star is for the tour guide who was a sweetheart . If you book with them, you better pray they dont mess anything up, because if they do they do not take accountability or offer any help. Our tickets were put in incorrectly by the office and they pretty much said “sucks to suck” and offered no insight, advice, help, etc. Seriously, take caution when booking with them.

Tour in The City Rome
Tour in The City Rome

Dear Client, We are truly sorry to read your review, but we must clarify the facts. During the booking process, YOU ENTERED THE NAME OF AN ADULT UNDER THE CHILD TICKET, which led to a mismatch at the entrance. THIS ERROR WAS NOT CAUSED BY OUR OFFICE, as all data is submitted DIRECTLY BY THE CUSTOMER THROUGH THE ONLINE BOOKING FORM. Our team TRIED TO ASSIST YOU AS MUCH AS POSSIBLE, even though this issue was ENTIRELY OUTSIDE OUR RESPONSIBILITY. It is disappointing to see that, INSTEAD OF ACKNOWLEDGING YOUR MISTAKE, you have chosen to PUBLICLY BLAME OUR AGENCY AND USE OFFENSIVE LANGUAGE. We take pride in offering QUALITY SERVICE AND SUPPORT TO ALL OUR GUESTS, and we will not tolerate being FALSELY ACCUSED OR DISRESPECTED. Please be advised that, HAVING CLEAR EVIDENCE OF YOUR ERROR, we will PROCEED TO REPORT THIS CASE TO THE ROME TOURISM BOARD (UFFICIO DEL TURISMO DI ROMA), as we consider your behavior and your public accusations DAMAGING AND UNFAIR. Sincerely, Customer Care Team Tour in the City

Christian S 5 months ago

Esperienza negativa: Bought a guided tour for 65 euro per person, got cancelled last minute. Got offered a tour without a personal guide for a 20 euro discount (which is a rip off, the official audio-guide ticket is cheaper), just to revert back 2 minutes later and not offering any plan b at all. Not recommended in case you really want to see the colosseum.

Tour in The City Rome
Tour in The City Rome

We would like to clarify that the official audio guide is not of the same quality as the one we offer, and it costs significantly more. Additionally, of the amount you paid, 35% went to platform commission fees, and another 10% was allocated to taxes. We understand your frustration, but please note that we strive to provide a high-quality experience. We regret that you felt the alternative offered was not suitable, but we can assure you that our audioguides are designed to enhance your experience far beyond the standard official offering. If you have any further concerns, we’re happy to discuss them directly. Best regards,

Cris Mat 10 months ago

Esperienza negativa: Stay away! Booked Colosseum, Palatine Hill and Roman Forum Guided Tour through Booking.com for 2 people and had it confirmed. However, about an hour before the tour I got an email saying that there is place for one person only. Totally unacceptable as I couldn’t find tickets elsewhere because was too short notice. Oh, on top of it the money would only be refunded between 3-10 days, so that was another poor service from them. Thank you for ruining the experience.

Tour in The City Rome
Tour in The City Rome

We understand your frustration, but we would like to clarify that the issue was not caused by us. It stemmed from a system bug that led to the incorrect booking information. Unfortunately, this was beyond our control. Regarding the refund, please note that it is processed through the platform you booked with, such as Tripadvisor or Get Your Guide, and the funds were handled by them, not by us. The delay in the refund is a policy of the booking platform, not a decision we made. We deeply regret the inconvenience caused, but we hope this explanation helps clarify the situation. Best regards,

Harvey Wintle 1 year ago

Esperienza negativa: Do not go to these people they have very rude customer service and don’t respond to your messages. And not understanding of peoples needs stay away

Tour in The City Rome
Tour in The City Rome

Dear Client, We are sorry the tour did not meet your expectations. We have reviewed the feedback from your group's participants and found no similar complaints. Our tour information clearly states that the itinerary may vary; therefore, the places visited may be reversed. Our tour guides are all experts, trained, and passionate. Although they give their best, they may only be appreciated by some, as their opinions are entirely personal. Don't hesitate to contact us to check through your booking code which tour you have participated in and make the right decisions. Nonetheless, we have also forwarded this to our Guide Management department so that it can be looked at and followed up with the guide in case it is needed. Our local guides, selected for experience and professionalism, try their best to share their passion for their country and local History; we apologize that the guided tour was disappointing for you, and we will do our best to avoid it again. If you contact us directly at info@ tourinthecity.com with your comments, please do not hesitate to provide your booking reference number so we can follow up with the relevant people for you. Once again, thank you for leaving us your review. We hope to hear from you soon. Kind Regards, Stefano Tour in the City

Chris Vajda 1 year ago

Esperienza negativa: Avoid these people at all cost! A Group of 19 people where escorted to the Vatican. The guide was ignorant right from the start. We were given ear phones when we entered. They where useless unless you were within 10 feet of the guide. The guide literally jogged though the first half quickly pointing at things talking gibberish, loosing people on the way. We complained and he just ignored us and kept going . Once we were down to 10 people we stopped just before the chapel he took our ear peices and said he was going back to look for the other people. He went forward out the exit and took off. The group waited 30 minutes for him to return. He didn't. We wanted to proceed to the chapel as a group but they will not let you in without a guide. We all went back to their office and complained. The called the guide in and he basically told us off. More of the group came in and there where about 15 fighting for our money back. They told us we got the speed pass and in so to bad so said. We didn't get to see hardly anything and it was terrible. Our dream turned into a nightmare. We all agreed we are going to rebrooke our credit cards. Worst experience ever.

Tour in The City Rome
Tour in The City Rome

Dear Client, We are sorry the tour did not meet your expectations. We have reviewed the feedback from your group's participants and found no similar complaints. Our tour information clearly states that the itinerary may vary; therefore, the places visited may be reversed. Our tour guides are all experts, trained, and passionate. Although they give their best, they may only be appreciated by some, as their opinions are entirely personal. Don't hesitate to contact us to check through your booking code which tour you have participated in and make the right decisions. Nonetheless, we have also forwarded this to our Guide Management department so that it can be looked at and followed up with the guide in case it is needed. Our local guides, selected for experience and professionalism, try their best to share their passion for their country and local History; we apologize that the guided tour was disappointing for you, and we will do our best to avoid it again. If you contact us directly at info@ tourinthecity.com with your comments, please do not hesitate to provide your booking reference number so we can follow up with the relevant people for you. Once again, thank you for leaving us your review. We hope to hear from you soon. Kind Regards, Stefano Tour in the City

Jhoselyn Fuentes 1 year ago

Esperienza negativa: Had a terrible experience today with this tour guide company. We booked them the night before our trip to Rome from Napoli via viator.com They don’t provide you with a digital copy of your ticket. Instead, they give you a voucher that you need to present to the tour guide to redeem your ticket. Our tour was scheduled for 3pm and the voucher said we needed to meet at their location at 2:30pm. Unfortunately, due to the ongoing construction and poor internet service we had a difficult time finding the place. Even with their instructions that are found on the voucher, it was very difficult being that we are not from Rome. We managed to get to the meet up location by 2:38pm. At this time there were three individuals in front of us; all of which were also there for the 3pm tour guide. The man at the counter was telling them that it was too late to join the tour even though it didn’t start until 3pm and the colosseum is only a short distance from their location. They could’ve easily called the guide and informed him that we were on the way especially because there is only one entrance to the colosseum. Instead, the man behind the counter was being short and unprofessional. Rather than finding a solution he kept telling us there was nothing he could do even though we had already paid for our tickets. We ended up walking out and buying a general admission and we learned that the guided tour plus the admission is nowhere near what these people tried to charge us.

Isil Bicer 1 year ago

Esperienza fantastica: Our tour guide George was fantastic, showing us the facinating Colosseum and explaning every single detail.

Tour in The City Rome
Tour in The City Rome

Dear Customer, thank you for your wonderful review. We are happy to know that our efforts to give the best possible service have been appreciated by you. For us every review has an absolute value and is our lifeblood to work and give the best of ourselves. We are certainly not perfect but we always do our best to ensure a wonderful experience for all our customers. Thanks again from all our staff and we hope to have you as our customer soon. Best regards Stefano

James Oshea 1 year ago

Esperienza negativa: AVOID AT ALL COSTS!! We booked a Colosseum tour through Viator which was going to be conducted by Tour In The City. Our tour was booked for 1300. At 1015, they started calling and texting to see if we would accept an 1100 tour because they hadn’t met the minimum for the 1300. We were on a Vatican tour at that time. They would not honor our original time and instead only offered a full refund. We did not get to see the Colosseum because of this company’s greed and lack of planning. Since Stefano wants to continue his poor customer service…they did reach back out at 2pm (after I had posted the original review) and offered tickets for an unguided tour at 3pm. Not only we’re we not near the colosseum, we had another event at 1600. And, yes, Stefano, I do have the formula for perfection, be honest, honor the times you advertise and don’t cover your mistakes with further half truths! I hope everyone avoids your company…I’ve also notified viator of your actions.

Tour in The City Rome
Tour in The City Rome

Dear Mr James Oshea, We are sorry the tour did not meet your expectations. Regarding your case, we would like to point out that we offered you several options which you rejected. We have offered to move the start of the Tour to 2pm instead of 1pm. We have offered to provide you with the ticket only with a partial refund We offered the option to move the tour to the next day with a partial refund. We have offered the option to cancel and obtain a full refund. All our staff made themselves available to help you find an alternative. We are aware that what happened is our responsibility but, unfortunately, even in the best companies there can be problems, and like all companies we have done everything possible to provide more than one solution that you have systematically rejected. We believe that it could not be done beyond our heartfelt apologies and our commitment to satisfy you. However, we would be happy if you could advise us to avoid mistakes because we are sure you have the formula for perfection. We have made a full refund and renew our heartfelt apologies. Stefano

Ali Khalid 1 year ago

Esperienza fantastica: The tour was excellent. Visited the place yesterday with my friend. The tour guide was knowledgeable and kept our attention. I'm a history lover so it was a fascinating experience learning about the history of the Romans. There were security checks before entry into different archaeological areas but I think that's standard procedure by the Colosseum staff. Highly recommended.

Tour in The City Rome
Tour in The City Rome

Dear Customer, thank you for your wonderful review. We are happy to know that our efforts to give the best possible service have been appreciated by you. For us every review has an absolute value and is our lifeblood to work and give the best of ourselves. We are certainly not perfect but we always do our best to ensure a wonderful experience for all our customers. Thanks again from all our staff and we hope to have you as our customer soon. Best regards Stefano

Cristiana Donghi 1 year ago

Esperienza fantastica: Siamo veramente molto soddisfatti di questo tour fatto con passione da guide gentili e con un altissimo grado di professionalità. Lo consigliamo vivamente. Cristiana

Tour in The City Rome
Tour in The City Rome

Dear Customer, thank you for your wonderful review. We are happy to know that our efforts to give the best possible service have been appreciated by you. For us every review has an absolute value and is our lifeblood to work and give the best of ourselves. We are certainly not perfect but we always do our best to ensure a wonderful experience for all our customers. Thanks again from all our staff and we hope to have you as our customer soon. Best regards Stefano

meera moiz khan 1 year ago

Esperienza fantastica: Recently took the Colosseum tour with Tour in the City and it was a fantastic experience! The guide was knowledgeable and passionate, making history come alive. Skip-the-line access and a small group ensured a seamless and intimate visit. Highly recommend Tour in the City for an informative and enjoyable exploration of this iconic landmark!

Tour in The City Rome
Tour in The City Rome

Dear Customer, thank you for your wonderful review. We are happy to know that our efforts to give the best possible service have been appreciated by you. For us every review has an absolute value and is our lifeblood to work and give the best of ourselves. We are certainly not perfect but we always do our best to ensure a wonderful experience for all our customers. Thanks again from all our staff and we hope to have you as our customer soon. Best regards Stefano

Jerome Guzman 1 year ago

Esperienza fantastica: He was very friendly and knowledgeable about the site, as well as Roman history in general, which made the tour extra special. The experience was worth every penny! Highly recommend

Tour in The City Rome
Tour in The City Rome

Dear Customer, thank you for your wonderful review. We are happy to know that our efforts to give the best possible service have been appreciated by you. For us every review has an absolute value and is our lifeblood to work and give the best of ourselves. We are certainly not perfect but we always do our best to ensure a wonderful experience for all our customers. Thanks again from all our staff and we hope to have you as our customer soon. Best regards Stefano

Chase Grigsby 1 year ago

Esperienza fantastica: The service is unbelievable and the atmosphere is outstanding... It's very luxurious and the quality of attending customers

Tour in The City Rome
Tour in The City Rome

Dear Customer, thank you for your wonderful review. We are happy to know that our efforts to give the best possible service have been appreciated by you. For us every review has an absolute value and is our lifeblood to work and give the best of ourselves. We are certainly not perfect but we always do our best to ensure a wonderful experience for all our customers. Thanks again from all our staff and we hope to have you as our customer soon. Best regards Stefano

Gerardo Kirkland 1 year ago

Esperienza fantastica: Excellent, professional, empathetic and careing service.

Tour in The City Rome
Tour in The City Rome

Dear Customer, thank you for your wonderful review. We are happy to know that our efforts to give the best possible service have been appreciated by you. For us every review has an absolute value and is our lifeblood to work and give the best of ourselves. We are certainly not perfect but we always do our best to ensure a wonderful experience for all our customers. Thanks again from all our staff and we hope to have you as our customer soon. Best regards Stefano

Dufhiuz Dufjgsb 1 year ago

Esperienza fantastica: Super service excellent service outstanding very professional staff

Tour in The City Rome
Tour in The City Rome

Dear Customer, thank you for your wonderful review. We are happy to know that our efforts to give the best possible service have been appreciated by you. For us every review has an absolute value and is our lifeblood to work and give the best of ourselves. We are certainly not perfect but we always do our best to ensure a wonderful experience for all our customers. Thanks again from all our staff and we hope to have you as our customer soon. Best regards Stefano

Dr. Bora Ok,MD, Plastic Surgeon 1 year ago

Esperienza fantastica: Highly recommended. Well organised and wonderful explanations we had with our guide.

Tour in The City Rome
Tour in The City Rome

Dear Customer, thank you for your wonderful review. We are happy to know that our efforts to give the best possible service have been appreciated by you. For us every review has an absolute value and is our lifeblood to work and give the best of ourselves. We are certainly not perfect but we always do our best to ensure a wonderful experience for all our customers. Thanks again from all our staff and we hope to have you as our customer soon. Best regards Stefano

Jane Emmett 1 year ago

Esperienza fantastica: Thanks to this tour company I was able to secure a skip the line ticket to Vatican museum & Sistine Chapel. Our guide, Massimo was excellent & very informative with an added cheeky sense of humour. This Tour company goes out of its way to accommodate travellers, who, like me, don’t plan well in advance during a very busy & extended tourist season. I spent 5 hours at this location/s, & was glad I extended my stay in Rome to do so. An absolute must see.

Tour in The City Rome
Tour in The City Rome

Dear Customer, thank you for your wonderful review. We are happy to know that our efforts to give the best possible service have been appreciated by you. For us every review has an absolute value and is our lifeblood to work and give the best of ourselves. We are certainly not perfect but we always do our best to ensure a wonderful experience for all our customers. Thanks again from all our staff and we hope to have you as our customer soon. Best regards Stefano

Frédérick Doucet 1 year ago

Esperienza fantastica: The tour was really good. While i can’t remember our tourguide’s name (i’m terrible with names… Serena?), she did an amazing job! She was very knowledgeable, caring for the group making not to leave anyone behind. She gave us lots of « fun facts » about the forum, palatine hill, and the colloseum. I recommend this tour without hesitation (and i hope you fall on Serena - hoping i remembered her name right).

Tour in The City Rome
Tour in The City Rome

Dear Customer, thank you for your wonderful review. We are happy to know that our efforts to give the best possible service have been appreciated by you. For us every review has an absolute value and is our lifeblood to work and give the best of ourselves. We are certainly not perfect but we always do our best to ensure a wonderful experience for all our customers. Thanks again from all our staff and we hope to have you as our customer soon. Best regards Stefano

Linda Bertalot 1 year ago

Esperienza negativa: Won't be there until December, ask us then.

Tour in The City Rome
Tour in The City Rome

Can you please explain the reason of this comment?

Michelle Bickel 1 year ago

Esperienza fantastica: HIGHLY RECOMMEND!!! We had a tour booked for the Colosseum with another company. They cancelled our tour 12 hours prior to the start time and offered no option to reschedule. Somehow we found tickets with Tour in the City for the same day. The tour we ended up going on was fantastic, our guide was Evis and she did an amazing job walking us through history, she really knows her stuff!!! We had a great time.

Tour in The City Rome
Tour in The City Rome

Dear Customer, thank you for your wonderful review. We are happy to know that our efforts to give the best possible service have been appreciated by you. For us every review has an absolute value and is our lifeblood to work and give the best of ourselves. We are certainly not perfect but we always do our best to ensure a wonderful experience for all our customers. Thanks again from all our staff and we hope to have you as our customer soon. Best regards Stefano

Ellie Malfaro 2 years ago

Esperienza negativa: Very poor service!! Not communicative or helpful, very disappointed with our experience working with this business.

Tour in The City Rome
Tour in The City Rome

Dear Mrs Allie, We are sorry the tour did not meet your expectations. We have reviewed the feedback from your group's participants and couldn't find any similar complaints. We invite you to check the reservation and indicate your booking number so we can check who was your tour guide and see if you booked the tour with us. The itineraries of the tours offered by us are planned to allow our customers to get the best out of the visits and to optimize the time available. It would be helpful for you to contact us to check through your booking code which tour you have participated in and make the right decisions. Nevertheless, we have also forwarded this to our Guide Management department so that it can be looked at and followed up with the guide in case it is needed. Our local guides, selected for experience and professionalism, try their best to share their passion for their country and local History; we apologize that the guided tour was disappointing for you, and we will do our best to avoid it again. Should you wish to contact us directly at [email protected] with your comments, please do not hesitate to do so and provide your booking reference number so we can follow up with the relevant people for you. Thank you for leaving us your review once again. We hope to hear from you soon. Kind Regards, Stefano Tour in the City

Mladen Jorganovic 2 years ago

Esperienza fantastica: We had an amazing day, we booked tour of the Colosseum, Roman forum and Palatine hill, it was very informative and interesting, we didn't wait long in line which was very good. Alex was our guide, and he was amazing, lots of interesting facts and conversation about Roman history were had. I'll recommend it to my friends.

Tour in The City Rome
Tour in The City Rome

Dear Client, We are very happy you enjoyed the tour. Best regards Tour in The City

Rui Dias 2 years ago

Esperienza positiva: Uma boa opção para visitar Roma de maneira programada, com boas eacolhas

Tour in The City Rome
Tour in The City Rome

Thanks for your review. Best regards Tour in The City

Felicia Lewis 2 years ago

Esperienza negativa: Please read the 2023 (tripadvisor) reviews prior to booking. A number of us have had terrible experiences.

Tour in The City Rome
Tour in The City Rome

Dear client, Please contact us so we can find out the issue you had. Best regards Tour In The City

Alex Nobile 2 years ago

Esperienza fantastica: amazing tour with riccardo I think it was? Learned a lot and developed a crush all at the same time

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and we agree, Riccardo is truly a gem to have on our team! We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Il Campomarzio Hotel 3 years ago

Esperienza fantastica: Tutti i nostri Ospiti tornano felici e soddisfatti per la professionalità, la cortesia e la disponibilità delle guide e la bellezza dei loro Tour, senz'altro il miglior TO con cui collaboriamo. Stefano è una guida ed un organizzatore perfetto: simpatia e preparazione al di là di ogni immaginazione... si vede che oltre al lavoro c'è tanta tanta passione e una grande professionalità in tutto ciò che è accoglienza e servizio turistico. GRANDI!!!

Tour in The City Rome
Tour in The City Rome

Grazie della tua recensione, è un piacere per noi collaborare con strutture come la vostra. Il nostro intento è sempre dare un servizio ed offrire un' esperienza in linea con la vostra ospitalità. Cercare di mantenere uno standard alto ed emozionare chi visita il nostro paese, non è un lavoro ma una missione che regala grandi soddisfazioni.

Mercedes Boccalatte 3 years ago

Esperienza fantastica: Muy buen servicio!

Tour in The City Rome
Tour in The City Rome

Thank you so much for taking the time to write us a great review, we really appreciate it. We hope to welcome you soon in Roma for new adventures!

Stefan Marquardt 3 years ago

Esperienza negativa: Kollosseum Untergrund (U-Bahn) mit maximal 10 Personen (7.04.22) Die Tour, die von Tour in the City angeboten wird, ist im Grunde ein Wiederverkauf der offiziellen Tour vom Kollosseum (Full Experience mit Palatine und Formum Romanum ohne Fuehrung) plus Zusatzleistungen. Allerdings war der zweite Teil der Tour, die offizielle Version, dann mit 20 Personen anstatt des Angebotes, also entgegen des Kaufvertrages via GetYourGuide. Ablauf: Treffen ausserhalb oberhalb der Metro vor dem Parkeingang. Zuerst trafen wir eine Dame die unseren Namen auf einer Liste registrierte und uns auf 11:30, dem Start verwies. Wir koennten noch ins Cafe, da wir mit 10:55 frueh ankamen. Wir blieben aber in der Naehe und trafen dann Stefano, dem Guide, dachten wir jedenfalls. Tour1: (von Tour in the City durchgefuehrt) Diese startete dann doch sehr spontan um ca. 11:10. Von Stefano bekamen wir eine ca. 5 minuetige Erlauterung zum Kollesseum an einer Strassenecke gegenueber. Warum das nicht am Sammelpunkt im oder vor dem Park durchgefuehrt wurde, erschliesst sich mir nicht. So ging einiges im Strassenlaerm unter und wir standen anderen im Weg. Dann ging es sportlich mit ihm die Treppe runter in das Kollosseum. Am Treffpunkt fuer Gruppen wurden wir dann abgestellt. Kurz danach uebergab er uns die Audio Receiver und die normalen Tickets vom Kollosseum und verabschiedete sich. Tour 2: (vom Kollosseum Personal) Eigentlich hat diese nichts mit Tour in the City zu tun. Waehrend der Wartezeit auf den wirklichen Guide gesellten sich andere Personen zu uns die nicht via Tour in the City gebucht hatten. Unser Guide war eine junge kompetente Dame die uns durch den Untergrund fuehrte. Wir hatten oft Probleme mit dem Audio Receivern und konnten "dank" der grossen Anzahl auch nicht naeher an unsere Fuehrerin. So hoerten wir oft jemand anders sprechen und verpassten einiges. Mit 10 Personen waere das besser gewesen. Bewertung: Dieses ist die zweite Version eins Reviews, da meine erste Version dem Anbieter zu direkt war. Jedenfalls kann ich die Antwort mit einfliessen lassen. Es ist wirklich ein Wiederverkauf von offiziellen Tickets auf eigenes Risiko und das erklaere auch den Preis. Lt. deren Aussage habe sich die offizielle Gruppenanzahl von Kollosseum genau in den letzten Tagen verdoppelt und deshalb passte es nicht mehr. Und da die Tour nicht von "Tour in the City" durchgefuehrt wird habe man keine Handhabe. Von der Dame des Kolloeseum bekamen wir die Information dass man Wiederverkaeufe ungern saehe und versucht zu unterbinden. Diese stuenden dann nicht mehr zum normalen Preis zur Verfuegung.

Tour in The City Rome
Tour in The City Rome

Dear Client, We are sorry the tour did not meet your expectations. We have reviewed the feedback from your group's participants and couldn't find any similar complaints. We invite you to check the reservation and indicate your booking number so we can check who was your tour guide and see if you booked the tour with us. The itineraries of the tours offered by us are planned to allow our customers to get the best out of the visits and to optimize the time available. It would be helpful for you to contact us to check through your booking code which tour you have participated in and make the right decisions. Nevertheless, we have also forwarded this to our Guide Management department so that it can be looked at and followed up with the guide in case it is needed. Our local guides, selected for experience and professionalism, try their best to share their passion for their country and local History; we apologize that the guided tour was disappointing for you, and we will do our best to avoid it again. Should you wish to contact us directly at [email protected] with your comments, please do not hesitate to do so and provide your booking reference number so we can follow up with the relevant people for you. Thank you for leaving us your review once again. We hope to hear from you soon. Kind Regards, Stefano Tour in the City

giuseppe migliaccio 3 years ago

Esperienza fantastica: Io e mia moglie siamo stati guidati da Giorgio attraverso le meraviglie del museo Vaticano, la nostra guida è stata precisa professionale e molto esaustiva nello spiegare e farci capire al meglio le meraviglie del museo, consigliatissimo grazie ancora

Tour in The City Rome
Tour in The City Rome

La ringraziamo per il commento e siamo felici di sapere che abbia apprezzato i nostri servizi. Stefano

Veerle Pleintje 3 years ago

Esperienza fantastica: Thanks Giovanni for the Nice tour!

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Matteo Cavallo 3 years ago

Esperienza fantastica: La guida del tour Giovanni ha spiegato nei dettagli Il Colosseo e i Fori Romani. È stato disponibile nelle spiegazioni extra. Super Formato e spiegazioni precise. Consigliato

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Marlène Dessilly 3 years ago

Esperienza fantastica: Thanks Giovanni!

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Layke Touchet 4 years ago

Esperienza fantastica: Giovanni was great! Very informative and professional, i highly recommend his tour, it was a fabulous time!

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Katharina Klukowski 4 years ago

Esperienza fantastica: Thank Giovanni

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Laura Nardecchia 4 years ago

Esperienza fantastica: La nostra guida è stata fantastica, ci ha permesso di esplorare la città in un modo che da soli non ci saremo neanche sognati. Un servizio impeccabile sotto tutti i punti di vista!

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Helene Kremer 4 years ago

Esperienza fantastica: Grswor Giovsnni@

Tour in The City Rome
Tour in The City Rome

Dear Mrs Helene, thank you for your 5 stars review. We hope to see you in Rome again very soon. Stefano Tour In The City Team

Kaitlin Szacki 4 years ago

Esperienza fantastica: Our tour of the Colloseum & Roman Forum with Zenda was fabulous. She was very knowledgeable and passionate about the history. It was interactive and we learned a lot! Highly recommended.

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Christian Boldt 4 years ago

Esperienza fantastica: Sehr kompetente Führung durch das Museeum im Vatikan. Sehr sypathische Reiseführung. Es hat Spaß gemacht und war sehr aufschlussreich

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Veronica Lombardi 4 years ago

Esperienza fantastica: Grazie Giovanni al prossimo tour... sei stato veramente esaustivo, disponibile e competente

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Gulsana Kozhabay 5 years ago

Esperienza fantastica: Very nice tour despite the hot weather. Pleasant and knowledgeable guide.

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Sandy Le gac 5 years ago

Esperienza positiva: Une guide très agréable,Susanna,qui prend le temps de bien expliquer. Visite du Colisée, du palatin et du forum.

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Amir Cain 5 years ago

Esperienza fantastica: We just had a great educational and enjoyable tour in the Colosseum and Palatine hill. Our guide Simona Mariotti was full of knowledge and passion to share. She did a real diffrent from yet another tour to a really intersting and educational one.

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Mario Rivazio 5 years ago

Esperienza fantastica: Ottima Guida Paolo!!

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Ma Mma 5 years ago

Esperienza fantastica: Visita al Colosseo e ai Fori con l'eccellente guida di Paolo. Attento , competente e simpatico. Sicuramente una esperienza sopra le aspettative da consigliare!!! Mario e Sandra

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

alberto vedana 5 years ago

Esperienza fantastica: Fatto oggi il tour Colosseo Palatino e Foro Romano con la guida Paolo....un bellissimo giro....Paolo è stato preparatissimo e simpaticissimo.....ci ha fatto conoscere la storia di Roma con aneddoti molto particolari...Grazie Paolo!!!

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Arianna Negri 5 years ago

Esperienza fantastica: Bellissimo tour del Colosseo e dei fori romani, la nostra guida, Giovanni,è stato molto paziente e ha risposto a tutte le nostre domande con entusiasmo e passione. Consigliato!!

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Lauren McKinnon 5 years ago

Esperienza fantastica: Fantastic tour provided by Simona! We arrived at the requested time and check in was very straightforward. The office is located just up the hill from the Colosseum Metro, easy to find if you've done your research beforehand. Simona was a great guide and is very knowledgeable and passionate about Rome. We would definitely recommend.

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Linda M. 5 years ago

Esperienza fantastica: Un super moment avec un guide gentil et très professionnel. Merci à Julio de nous avoir aussi bien raconté l histoire ce vendredi 10 janvier à 10h15.

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Olivera Cusic 5 years ago

Esperienza fantastica: Highly recommended! Our guide Massimo was very knowledgeable, friendly, funny and we really enjoyed the tour!

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Siddhartha Dasgupta 5 years ago

Esperienza positiva: The day tour of Rome was great.

Tour in The City Rome
Tour in The City Rome

Wow! Thank you so much for the wonderful comment. It is always a pleasure to receive appreciation from our customers. I will personally transfer your comments to all our staff. We are happy to inform you that if you return to Rome you or your acquaintances will have special treatment! For any need, do not hesitate to contact us via email [email protected] We look forward to seeing you again soon. With regard, Stefano - tourinthecity.com

Bernard Trentin 5 years ago

Esperienza fantastica: Bravo à Valérie pour toutes ses explications, son savoir mis à notre disposition... Super sympa... Nous avons adorés. Merci... De bon souvenirs......

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Antonio Skyrunner 5 years ago

Esperienza fantastica: Had an awesome tour of the Colosseum with Pelin, the tour was very informative and I really enjoyed the day. Thank you Pelin for making my first Colosseum visit memorable.

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Chiara Coppola 5 years ago

Esperienza fantastica: Prenotato presso questa agenzia un tour guidato del Colosseo e dei Fori. La guida (Gabriele Cavallini) molto preparata e coinvolgente, ci ha regalato proprio una bella esperienza. Pagato in questo caso circa 30 euro per 3 ore di guida, saltando le lunghissime code. Consigliato.

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Dylan Magor-Hampel 5 years ago

Esperienza fantastica: Toured the Collosseum, Palatine Hill, and Roman Forum. Adnan the guide was fantastic, engaging speaker and brought the history to life. Unfortunately the group was a little slow and the Forum was closing right when we got there but that's not anyone's fault and still got an interesting tour from one of the areas.

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Alex Dvorak 5 years ago

Esperienza fantastica: Simona Mariotti was amazing!

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Carolyn Lynch 5 years ago

Esperienza negativa: Tour check in staff is especially rude (Especially Nada, not sure if we caught her on a bad day or if shes always especially terrible, I could write days about how unprofessional & rude she was ) . We got lost trying to find the location, called multiple times and no one answered the phone to help us. When we arrived (at the time of the tour) we were told our tickets were invalid because we weren't 30 minutes early. We paid to "rebook" the exact same tour and entry fee, and when we arrived (45 minutes) early for our rebooked tour, was told we didn't have a reservation. We had to wait specifically for Nada, (since she rebooked us) to "find" our second reservation. While we were waiting for our second tour to start, we listened to several paying parties get turned away because they weren't 30 minutes early. Terrible service for a dime a dozen tour experience. 0/10 would not recommend.

Tour in The City Rome
Tour in The City Rome

Dear Client, We are sorry the tour did not meet your expectations. We have reviewed the feedback from your group's participants and couldn't find any similar complaints. We invite you to check the reservation and indicate your booking number so we can check who was your tour guide and see if you booked the tour with us. The itineraries of the tours offered by us are planned to allow our customers to get the best out of the visits and to optimize the time available. It would be helpful for you to contact us to check through your booking code which tour you have participated in and make the right decisions. Nevertheless, we have also forwarded this to our Guide Management department so that it can be looked at and followed up with the guide in case it is needed. Our local guides, selected for experience and professionalism, try their best to share their passion for their country and local History; we apologize that the guided tour was disappointing for you, and we will do our best to avoid it again. Should you wish to contact us directly at [email protected] with your comments, please do not hesitate to do so and provide your booking reference number so we can follow up with the relevant people for you. Thank you for leaving us your review once again. We hope to hear from you soon. Kind Regards, Stefano Tour in the City

Kellee Butler 5 years ago

Esperienza negativa: We were not given the correct full details of the tour prior to purchase and if we were we would've passed. We booked for the Colosseum with Palestine Hill and Roman Forum after being told the tour would be 2 hours. About 2.5 hours before our tour was scheduled to start we were told the time was changed to 1:30 pm. Didn't think it was a big deal at first thinking we'd just be done an hour later at 3:30 rather than 2:30. Well after being with the tour guide in the Colosseum for an hour we were told that it would be 90 minutes until the next part of the tour would start and to meet a different guide outside at 4:25. So yes both tours were an hour but we were not told that they would be pieced together from two totally seperate tours with a 90 minute intermission. We had to leave the second tour shortly after it began because we didn't plan for this supposed 2 hour tour to take upwards of 5 hours. We basically paid for a tour we didn't even have the time to take because the operator wasn't truthful. $55 euros to be given a hour history lesson while standing in the same spot. We wasted A LOT of money.

Tour in The City Rome
Tour in The City Rome

Dear Client, We are sorry the tour did not meet your expectations. We have reviewed the feedback from your group's participants and couldn't find any similar complaints. We invite you to check the reservation and indicate your booking number so we can check who was your tour guide and see if you booked the tour with us. The itineraries of the tours offered by us are planned to allow our customers to get the best out of the visits and to optimize the time available. It would be helpful for you to contact us to check through your booking code which tour you have participated in and make the right decisions. Nevertheless, we have also forwarded this to our Guide Management department so that it can be looked at and followed up with the guide in case it is needed. Our local guides, selected for experience and professionalism, try their best to share their passion for their country and local History; we apologize that the guided tour was disappointing for you, and we will do our best to avoid it again. Should you wish to contact us directly at [email protected] with your comments, please do not hesitate to do so and provide your booking reference number so we can follow up with the relevant people for you. Thank you for leaving us your review once again. We hope to hear from you soon. Kind Regards, Stefano Tour in the City

Linh Tran 5 years ago

Esperienza fantastica: Tour with Simona Mariotti was amazing! She was very knowledgeable, friendly and funny. If you ever need a guide, definitely contact Simona.

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Leo “fastmustang2015” 5 years ago

Esperienza fantastica: Our tour person was Simona Mariotti very informative and funny tour guide she was very knowledgeable of the site in this case we visited the Colosseum and the forums, she gave us very deep historical information on both sites and made the tour very pleasantly and funny.

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Charlie TC 5 years ago

Esperienza fantastica: Ali found us looking lost outside the Colosseum and managed to get us on a Tour in plenty of time (we had plans at 6pm). He was extremely helpful and friendly. Julio took us on a tour of the Colosseum - he was hilarious, knowledgeable and engaging. I can't thank him enough for making the experience so great! Simona took us around the Palatine Hill and again was very friendly and knowledgeable. An amazing experience all round

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Rebecca Norris 6 years ago

Esperienza fantastica: We really enjoyed our Tour with Simona, she was very knowledgeable and gave us a great overall background to Roman times as well as lots of specifics and interesting extra info about the colosseum, gladiators, palatine hill and the forum. She went at a great pace and looked after us like we were her ducklings, I especially appreciated her bringing us to the ‘nicest’ public restroom, haha. We booked online for the double tour (colosseum + palatine hill and forum) and found everything quite well organised. They give you a headphone and audio thing so you can always hear your guide which is great in crowded areas. Going through the tour guide line rather than the regular line saves A LOT of time at the colosseum so that’s also a huge plus. Overall I’m so glad we did this tour, we learned loads more than we would have on our own.

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Molly Lindstrom 6 years ago

Esperienza negativa: My friend and I were disappointed with the lack of transparency of this company. Their “man on the ground” hustled us and told us for the colosseum tour we would get to see both the colosseum and the Roman forum, as well as get to go to places that people without a guide could not go. These were two important selling points for us, the only reason we thought spending the extra money was worth it, and neither promise was fulfilled. When the tour of the colosseum ended, we asked our guide about the forum and we received a less than satisfying answer that we could return the next day for another tour. Unfortunately our time in Rome was limited and this wouldn’t work for us. In addition, we found the colosseum tour mediocre—I believe we could have learned more if we just paid the admission and read the given information. Instead we were rushed around the area with a lot of silence and a few fun facts, and we definitely did not go anywhere limited to those with a guide as was promised. For this reason, even if we had the time for the other tour, we wouldn’t be interested in participating. We ended up accepting that it’s money lost. I am writing this review so others don’t get deceived like we did. It wasn’t worth the money.

Tour in The City Rome
Tour in The City Rome

Dear Client, We are sorry the tour did not meet your expectations. We have reviewed the feedback from your group's participants and found no similar complaints. Our tour information clearly states that the itinerary may vary; therefore, the places visited may be reversed. Our tour guides are all experts, trained, and passionate. Although they give their best, they may only be appreciated by some, as their opinions are entirely personal. Don't hesitate to contact us to check through your booking code which tour you have participated in and make the right decisions. Nonetheless, we have also forwarded this to our Guide Management department so that it can be looked at and followed up with the guide in case it is needed. Our local guides, selected for experience and professionalism, try their best to share their passion for their country and local History; we apologize that the guided tour was disappointing for you, and we will do our best to avoid it again. If you contact us directly at info@ tourinthecity.com with your comments, please do not hesitate to provide your booking reference number so we can follow up with the relevant people for you. Once again, thank you for leaving us your review. We hope to hear from you soon. Kind Regards, Stefano Tour in the City

Cristina Carvalho 6 years ago

Esperienza negativa: Bad tour and bad agency! We have to be there 30 min early for what? Just to seat outside? The agency talks to us 5 min before the time The guide arrived and started to talk. She talked and talked with no concerne for us

Tour in The City Rome
Tour in The City Rome

Dear Client, We are sorry the tour did not meet your expectations. We have reviewed the feedback from your group's participants and found no similar complaints. Our tour information clearly states that the itinerary may vary; therefore, the places visited may be reversed. Our tour guides are all experts, trained, and passionate. Although they give their best, they may only be appreciated by some, as their opinions are entirely personal. Don't hesitate to contact us to check through your booking code which tour you have participated in and make the right decisions. Nonetheless, we have also forwarded this to our Guide Management department so that it can be looked at and followed up with the guide in case it is needed. Our local guides, selected for experience and professionalism, try their best to share their passion for their country and local History; we apologize that the guided tour was disappointing for you, and we will do our best to avoid it again. If you contact us directly at info@ tourinthecity.com with your comments, please do not hesitate to provide your booking reference number so we can follow up with the relevant people for you. Once again, thank you for leaving us your review. We hope to hear from you soon. Kind Regards, Stefano Tour in the City

wendy alvarado felix 6 years ago

Esperienza fantastica: Uno de los mejores lugares históricos

Tour in The City Rome
Tour in The City Rome

Thank you for sharing your feedback . We are happy to hear that you enjoyed the visit at the Vatican Museum. Thank you for your email for any question send an email to [email protected] official guided tour of the Vatican City Stefano www.vaticanguidedtour.com

Irfan Khan 6 years ago

Esperienza positiva: Good tour agency .would've given 5 star if it a bit less expensive

Tour in The City Rome
Tour in The City Rome

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to welcoming you again in the future!

Cian O'Leary 6 years ago

Esperienza fantastica: Great tour of the Collusium and the Roman Ruins with our tour guide Simona Mariotti. Learned a lot about the locations and the tour moved at a good pace.

Tour in The City Rome
Tour in The City Rome

Thank you for your wonderful review.

Samaa Muhsin 6 years ago

Esperienza positiva: Our first tour guide for Colosseum was incredibly knowledgeable and very welcoming. His name was Ferdinando. Amazing and very much recommend. The history was told to us in such a beautiful way that we were reliving it as we toured the building.The reason for my three star rating was because of our second tour guide, Katia. She ruined the rest of our tour with her fake attitude. She knew very little about the palatine hill ruins and could not even relay the message of each place properly. It would have been fine had not she been terribly rude. As a tour guide she needs to inform us of what the tour consists of. My father has a medical condition and she did not inform us that there would be many stairs and climbing, so he chose to stay back in the beginning. She did not even notice he was gone from the group until we were halfway done (even though he informed ALL of us and her right before) and she chose to be very vocal about how we will not be ending at the same place we started. Again, had she informed us, we would have thought of options. Our first tour guide was very considerate about everyone’s needs and disabilities. She had told us that at the end, we would need to follow her to meet my father at the beginning of the first tour place (30 min walk from the beginning of the second tour). Alas, at the end she could not even wait five minutes for my father to return his radio and she left us stranded somewhere in the middle to run to her next tour and we had to find a way back to my father and then give the radio to one of the stations along the roads. She also did the same mistreatment to another family in our group.

Tour in The City Rome
Tour in The City Rome

Dear Mrs. Samaa Muhsin, Thank you for taking the time to share your feedback. We are very sorry to hear that the tour did not meet your expectations. This tour also comes highly recommended by the majority of our clients. We have reviewed the feedback provided by the participants from your group and we couldn't find any other similar complaint, nevertheless, we have also forwarded this to our Guide Management department so that it can be looked at and followed up with the guide in case it is needed. Should you wish to contact us directly at [email protected] with your comments, please do not hesitate to do so and provide your booking reference number so we can follow up with the relevant people for you. TOUR IN THE CITY regards to feedback from our customers as invaluable because it allows us to adapt our tours to be the best that they can be. We would like to take this opportunity to thank you again for taking the time to contact us. Kind regards, Stefano Tour in the City Team

Tayler B. Finneran 6 years ago

Esperienza fantastica: Maximillian did a great tour! For only 30 Euro, we did the Collesium and Forum. He was very knowledgable and made the 3-hour tour a great experience. They gave us radios connected to the tour guide's speaker so I didn't miss a word. This is by-far the best way to experience this ancient Roman site.

Tour in The City Rome
Tour in The City Rome

Thank you for your nice review

jorge landa basterra 6 years ago

Esperienza fantastica: Hicimos varias excursiones con ellos por roma, todo fue correcto, la atención en la agencia y los guías muy bien

Tour in The City Rome
Tour in The City Rome

Thank you for your nice review

michele vianello 6 years ago

Esperienza fantastica: Sabato 1 giugno abbiamo fatto il tour Colosseo, colle Palatino e foro romano. Accompagnati dalla guida Marco che con la sua competenza ha resto la visita ancora più interessante, catturando anche l'attenzione dei più piccoli per oltre 3 ore. Sicuramente da consigliare e soprattutto se avete la possibilità fatevi accompagnare da Marco, veramente bravo e competente. In saluto, Michele da Venezia e Marco da Roma. Al prossimo tour

Alex K 6 years ago

Esperienza negativa: Our tour guide mumbled through the 3 hours with his head down. It’s clear he had no real interest or motivation other than to repeat the script. No response to the email I sent the company. Pick another tour guide service.

Gianmaria Caggiano 6 years ago

Esperienza fantastica: Con la guida Marco T. domenica scorsa abbiamo fatto un giro eccezionale tra Colosseo e Colle Palatino. Consiglio di chiedere di lui perché si va sul sicuro!

Mark F 6 years ago

Esperienza fantastica: On a very hot day, our guide Simona gave us an informative and good humoured tour of the colloseum, Palantine Hill and the Forum. Well worth the skip the line tour as the colloseum only allows 2000 visitors at a time.

Kellie White 6 years ago

Esperienza negativa: I am giving this 2 stars mainly because our guide did not give us a tour of the Roman Forum as advertised here. He left abruptly after Palatine Hill, saying he had to go to another tour. We missed a tour of one of the most fascinating parts of this area and were left on our own. Our group was stunned. The guide spent much of our time complaining rather than giving us a history lesson. I emailed this company for a partial refund but have heard nothing. Very disappointed. BTW, it is clearly stated that the Forum tour will last 45 minutes.

Simona Canè 6 years ago

Esperienza fantastica: Giovedì 28 marzo visita guidata del Colosseo, bellissima esperienza grazie alla impeccabile organizzazione ed alla guida, Marco, dotata di considerevole preparazione ed empatia. Davvero soddisfatta!

Franco Enea Tartari 6 years ago

Esperienza fantastica: Visitato il Colosseo con un archeologo esperto e chiaro nelle spiegazioni con un entusiasmo che ci ha contagiato tutti

Tour in The City Rome
Tour in The City Rome

Grazie per la bella recenzione da parte di tutto loStaff della Tour in the city - Roma Per qualsiasi necessità può visitare in nostro sito web www.vaticanguidedtour.com

Ola 6 years ago

Esperienza positiva: For the colosseum tour, Stefano was a great guide. He was funny, informative but most importantly, he spoke English clearly. Tip: make sure your guide speaks English well or you will spend the whole time frustrated trying to figure out what your guide is saying!

Brandon Irwin 6 years ago

Esperienza fantastica: Amazing tour of the coliseum!!!!

Mauro Zilli 6 years ago

Esperienza fantastica: Visita eccellente, grazie soprattutto alle spiegazioni di Marco, ottima guida molto preparata!

Santino Di Pasquale 6 years ago

Esperienza fantastica: Tour del 17/02/ 2019 organizzato ai massimi livelli, affidato ad una guida "MARCO " di grandissima preparazione di grande umiltà e personalità.

Devyn Blackstone 6 years ago

Esperienza fantastica: This tour was perfect. We started at the meeting point and we all got radios with an earbud so that we could hear the tour guide without standing very close, this is now a must for any tour I do, it is a game changer. The group I was in was a little large, about 15 people, but we got around quite easily and it didn't interfere with the tour. We also got to skip the line and go in through the tour guide entrance.

Sabrina 6 years ago

Esperienza negativa: Miserable experience. We booked the 9:30am tour through TripAdvisor only to find out when we arrived at 9:30am that we were "30 minutes late." Apparently, after booking the event, the confirmation ticket they send insists that you arrive 30 minutes before the actual tour starts. This is not posted anywhere on the TripAdvisor event page so we had no idea we would have to arrive at 9am when we paid for the tour. Upon explaining this to the Tour in the City employees and asking if someone would please escort us to the tour group (we also made several other reasonable suggestions that would allow us to join the tour) the two women in the front office laughed, smiled, and said the only way we could join a tour now was to each pay 25 euro extra. The whole thing felt like such a scam, especially because they were insisting that the only way they could help us was if we paid more money. The woman who claimed to be the manager made several calls in Italian to “our other tour guide to see if we can get you a better deal” and then she would immediately tell us that she could reduce the price of the supposed 25 euro special entrance fee, adding “this is something I never do” with a smile on her face, and “if my boss knows I am giving you this special discount I will get in a lot of trouble” she repeated this several times, always with a smile and laugh.

Samantha Gudel 6 years ago

Esperienza fantastica: We had the skip the line collosum tour. Our tour guide was great and was really informative. We ended up pay 10 euros each to continue the tour to the Palatine Hill. I thought that I would only need to know about the history of the collosum but Palatine hill was even more interesting. I would reccomend taking the full tour.

Beth Hoover 6 years ago

Esperienza fantastica: Tours in the City was excellent! We enjoyed our local guides who were informed and helpful. Together, with our driver and each guide provided excellent hospitality and kindness to us. Flexible and affordable, we would travel with Tours in the City once again!

Chet Komarin 6 years ago

Esperienza fantastica: Excellent tour!

Elvira Mccloskey 6 years ago

Esperienza fantastica: Was great!

Blerta Koco 6 years ago

Esperienza fantastica: Visite guidée privée à Rome. Incoutournable !!! Excellente visite avec un guide très passioné, très agréable et une formidable pédagogie pour expliquer l'histoire de Rome. Guide indispensable ! fortement recommandé Tour in the City +++++ !

Tour in The City Rome
Tour in The City Rome

Thank you for sharing your feedback . We are happy to hear that you enjoyed the visit at the Vatican Museum. Thank you for your email for any question send an email to [email protected] official guided tour of the Vatican City Stefano www.vaticanguidedtour .com

Fabrizio Gregori 6 years ago

Esperienza fantastica: Great experience with the Colosseum skip the line tour, easy access to the Tour in the City office, literally above the Monument. Sam, our guide an archeologist deeply in love with his work, has been fantastic!

Amanda Vissia 6 years ago

Esperienza fantastica: Rome in two days Tour with Tour in Rome!!!! My husband and I had booked this tour and honestly it was the right way to see the BEST of Rome in only 2 days. The drivers, staff and guides were extremely helpful and friendly. Everything went perfectly and we were also provided with excellent recommendations for real authentic local restaurants off the beaten path. Our tour guide Sergio was hilarious and made us feel relaxed and comfortable and brought us to the best place for gelato and we enjoyed one of the most authentic cafe's in Rome for an amazing espresso. This tour was one of the best tours we have experienced in our travels. Informative and exciting. Highly recommend!!!

Tour in The City Rome
Tour in The City Rome

Thank you for sharing your feedback . We are happy to hear that you enjoyed the visit. Thank you for your email for any question send an email to [email protected] official guided tour of Rome and the Vatican City Stefano www.tourinrome.com

Graciela Rubin 6 years ago

Esperienza fantastica: Muy buena experiencia en la visita guiada al Coliseo! Puntuales, con aceptación de los tickets digitales,Muy buena guía y casi todo lo prometido en la publicidad (salvo auriculares individuales y guía con micrófono, pero la guía se ocupó de que todos escuchemos bien). Buena relación calidad-precio.

Francis Bernath 7 years ago

Esperienza fantastica: Helpful staff, good guides, very helpful and free wifi! Was very satisfied with their Colosseum tour.

Realbuy. az 7 years ago

Esperienza fantastica: Excellent

Tour in The City Rome
Tour in The City Rome

Thank you for sharing your feedback. We are happy to hear that you enjoyed the visit. Thank you for your email for any question send an email to [email protected] official guided tour of Rome and the Vatican City Stefano www.tourinrome.com

Cooltra Italia 8 years ago

Esperienza fantastica: Super Tour in scooter with a special tour guided in Colosseo!

Tour in The City Rome
Tour in The City Rome

Thank you for sharing your feedback. We are happy to hear that you enjoyed the visit. Thank you for your email for any question send an email to [email protected] official guided tour of Rome and the Vatican City Stefano www.tourinrome.com

henry cunningham 8 years ago

Esperienza fantastica: Enjoyable experience touring the colosseum and ancient city with Stefano. Professional and friendly customer service from Eva.

Stefano Donghi 11 years ago

Esperienza fantastica: Walking tour of yesterday was wonderful! We were really blown away with your knowledge and understanding of all that we visited . We had a City Sightseeing over the most important sites of Rome... it is an amazing city! Our tour guide, Roxanne, was great...she did a very good job! We felt very special that even though we were the only two guests, because our tour was a private tour...all our requests were satisfied . We have talked about it all day, and it will be one of our highlights of Italy.TourinRome staff is so great...a special thanks to Giusy, who arranged our stay in Rome. All the best, we will certainly pass Tourinrome name to our friends and family who may travel to Rome. Ciao

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